Terms & Conditions

  1. Website Usage: By using our website or making a booking, you agree to the Terms & Conditions and Privacy Policy of TripstoTrek.com. If you do not agree with these terms, you are advised to discontinue using our website.
  2. Booking Confirmation: Once a booking is completed, we confirm the same through email, WhatsApp, or both. The booking details may also be uploaded to the client dashboard once the sign-in process is completed by the client.
  3. Usage of Cookies: We use cookies to enhance the user experience on our website. Please review our Privacy Policy and Cookies Policy for more details.
  4. Insurance: Purchasing travel insurance is always recommended. Please note that insurance providers have their own guidelines and rules, and TripstoTrek does not interfere with their policies. Clients are advised to carefully read the insurance Terms & Conditions and coverage details.
  5. Site Content: For educational and informational purposes, we may use photographs and videos on our website. These may include images of our team during treks, which are published only after obtaining individual consent. If anyone has concerns regarding the use of a photograph, they may contact our support team and the content will be removed if necessary.
  6. Content Ownership: All photographs, videos, and content used on this website belong solely to TripstoTrek. Any unauthorized use, reproduction, or copying of this content without permission is prohibited.
  7. Trips Cancelled or Postponed: TripstoTrek does not hold responsibility for trips or treks cancelled or postponed due to natural calamities or unforeseen circumstances. In such cases, alternative dates, routes, or trips may be offered. Refunds are generally not applicable in such situations.
  8. Minor Policy: Individuals under 18 years of age are not allowed to travel alone without a guardian or family member. However, individuals aged between 16 and 18 years may travel independently if their parents or guardians provide written approval for the itinerary, destination, category, time, and travel dates.
  9. Changes: We may update or modify these Terms & Conditions at any time without prior notice. When changes are made, the updated Terms & Conditions will reflect the date they take effect.
  10. Disputes: All disputes are subject to Indian law under the jurisdiction of the Kolkata Courts. However, we always strive to resolve issues in good faith as customer satisfaction remains our priority.